FAQ - frequently asked questions
Is Top-Notch Steroids safe?
Yes, Top Notch Steroids is a safe website for purchasing steroids online. Many satisfied customers regularly exchange information in the Telegram group. You can access the Telegram group here: https://t.me/topnotchsteroidsint
How can I contact TNS?
If you have any questions, please contact us:
- Contact form
- Chatbot ticket
- Email: topnotchsteroids@proton.me
- Telegram support: https://t.me/TNSSupport
How long will it take to receive a response to my message?
We work from Monday to Friday and are not available on weekends.
We do our best to reply as quickly as possible. We will get back to you within one business day.
If you contact us on the weekend, you will receive a reply on Monday.
How long does shipping take?
Shipping takes 3–21 business days and depends on the warehouse selected and the country to which the order is being shipped.
You can find more information here: https://topnotchsteroids.com/shipping-payment/
How can I pay?
We accept the following payment methods:
- SEPA bank transfer (only for EUR payments / directly to our accounts with a 10% processing fee, minimum order value: €400)
- Bank transfer, PayPal, credit/debit card, AstroPay, GiroPay, Neteller -> Payment by bank transfer and credit/debit card (minimum order value: 100€ / $117)
- Payment with all cryptocurrencies (5% discount, no minimum order):
- Bitcoin (BTC)
- Dash (DASH)
- Dogecoin (DOGE)
- Ethereum (ETH)
- Litecoin (LTC)
- Monero (XMR)
- Ripple (XRP)
- Tether (USDT_ERC20)
- Tether (USDT_TRC20)
- Tron (TRX)
- Zcash (ZEC)
How do I get a discount?
We offer the following discounts:
- 10% for orders over €300 / $350 (code: TNS300)
- 15% for orders over €500 / $580 (code: TNS500)
- 25% for orders over €1,000 / $1,160 (code: TNS1000)
- For larger orders (5k or more), we can offer a customized discount. Please contact us and send us your detailed order request.
How does payment with Paybis work?
When you place an order and select the payment method “Bank Transfer & Credit/Debit Card via Paybis.com,” a Bitcoin wallet is generated specifically for your order.
This allows you to quickly and easily purchase BTC via Paybis, which is then automatically sent to the Bitcoin wallet assigned to your order.
Here you will find instructions for paying via Paybis: https://topnotchsteroids.com/pay-with-bank-transfer-credit-debit-card/
When will I receive a tracking number?
It can take up to 7 business days for the tracking number to become available. You will receive it by email in a temp.pm message.
Why isn't my shipping tracking status updating?
Sometimes, the tracking status may not update for a few days or even longer. This can happen from time to time, but it’s usually nothing to worry about.
What happens to my personal data?
The personal data relating to your order will be deleted from our system seven days after delivery.
If you would like your data to be deleted earlier, you can write to us immediately after delivery of the goods.
You can find more information here: https://topnotchsteroids.com/privacy-policy/
How do I get started with steroids, peptides, and fat burners?
For detailed and personalized advice, feel free to contact us with no obligation.
- Email: topnotchsteroids@proton.me
- Telegram Support: https://t.me/TNSSupport
How can I be sure that I am receiving genuine products?
We work directly with steroid manufacturers and distributors. Whether it’s Hilma Biocare, Deus Medical, Elbrus Pharmaceuticals, or Imperia Labs, you will find a verification code on each package that you can use to check whether the product is genuine.
*Some warehouses also stock pharmacy products. We cannot guarantee the authenticity of these products.
There is something wrong with my order, what can I do?
Complaints regarding the order or the products can be made up to 5 days after receipt of the order. Please contact us and describe your problem, including photos if relevant.
What can I do if my package has been lost or confiscated?
If your package has been lost or confiscated, you are entitled to a free reshipment, depending on the circumstances.
You can find more information here: https://topnotchsteroids.com/reship-policy/
I live in Switzerland. How can I place an order?
We do not ship directly to Switzerland, but we have good solutions that many of our Swiss customers use successfully. Contact us if you would like to know more.